Effective Date:

06-09-2019

Welcome to Amazing Maids! By using our website, services, and communication channels, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, please do not use our services.

1. Services Provided

Amazing Maids offers professional house cleaning services in Holliston, MA, and the MetroWest area. Services are scheduled based on customer preferences and availability. Specific cleaning requirements should be communicated at the time of booking.

2. Booking and Cancellations

Scheduling: Appointments can be scheduled through our website, phone, or email.Cancellations: We require at least 24 hours' notice for cancellations or rescheduling. Failure to provide sufficient notice may result in a cancellation fee.Access: Customers are responsible for providing access to the property at the scheduled time. If access is not granted, a cancellation fee may apply.

3. Pricing and Payments

Service Rates: Prices are based on property size, service frequency, and specific cleaning needs. Customized quotes are available upon request.Payment Terms: Payments are due upon completion of service unless otherwise arranged. We accept major credit/debit cards.Late Payments: Outstanding balances may result in service suspension and potential late fees.

4. Customer Responsibilities

Safe Environment: Customers must ensure a safe working environment for cleaning staff, including securing pets and notifying us of any hazards.Personal Belongings: Amazing Maids is not responsible for the loss or damage of personal items left unsecured.

5. Satisfaction Guarantee

We strive for complete customer satisfaction. If you are not fully satisfied with our service, please contact us within 24 hours, and we will address any concerns promptly.

6. Liability and Limitations

Property Damage: While we take care in our services, accidental damage may occur. Please report any concerns within 48 hours. We are not liable for pre-existing damage or normal wear and tear.Service Limitations: We do not handle hazardous materials, heavy lifting, or deep mold remediation.

7. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to our data practices as detailed in our Privacy Policy.

We respect your privacy and are committed to protecting your personal data. We do not sell, trade, or share your personal information with third parties for their marketing or other independent purposes. Any data shared is strictly for operational, legal, or service-related purposes as outlined in this policy.

8. Intellectual Property

All content on the Amazing Maids website, including text, logos, and graphics, is the property of Amazing Maids and protected by copyright laws. Unauthorized use is prohibited.

9. Modifications to Terms

Amazing Maids reserves the right to modify these Terms and Conditions at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the Commonwealth of Massachusetts. Any disputes arising from these terms shall be resolved in the appropriate courts of Massachusetts.

11. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

Amazing Maids

Email:

[email protected]

Phone: (508) 458-1333

Holliston Office:

531 Concord St, #1, Holliston, MA 01746

Boston Office:

72 Kneeland St, Suite 305, Boston, MA 02111